Guidelines Companies

ProACT - Guidelines

Professionals and Communities Together
Where CSR and voluntary organisations meet

February 2026

INTRODUCTION

The Malta Council for the Voluntary Sector (MCVS) is a public entity which aims to support Voluntary Organisations (VOs) and volunteers through provision of training, funding and volunteering programmes to support the development and capacity of the voluntary sector. As part of its commitment towards the voluntary sector, MCVS has launched the ProACT initiative. 

The ProACT initiative aims to offer support to enrolled VOs in the form of free professional services from businesses and professionals referred to hereafter as Service Providers, who decide to donate a number of hours of service as part of their corporate social responsibility (CSR). 

The ProACT initiative will be supporting VOs as well as the Service Providers with the bridging and matching of either party. Through this initiative, VOs will be able to access several free professional services as well as network with established or upcoming businesses and professionals. Service Providers can make a positive impact on society whilst having at their disposal free administrative and operational services to bridge them with VOs in need. In turn, MCVS will be rewarding the participating businesses and professional entities with the Community Star Label which is a recognised certificate awarded to entities which make a positive impact on society through their service.  

1. Information for participating Service Providers

1.1 CSR opportunities and Professional Volunteering Opportunities

Businesses and corporate entities wishing to take part in CSR opportunities, OR skilled trades persons and qualified individuals interested in delivering professional services, can apply here to be part of the ProACT initiative. Participating in the ProACT initiative can help professionals and business in various ways, such as:

    1. The ProACT initiative will provide the Service Providers with free administrative and operational services to support their delivery of professional services to VOs. MCVS is providing full support in every step of the way including application processes, service matching, contractual arrangements, logistical preparations, and service implementation. Through this initiative, MCVS will alleviate the administrative, logistical, and financial burdens of CSR preparatory work from the participants. 
    2. The ProACT initiative will provide participating businesses and corporate partners with the Community Star Label, which is a recognised digital badge and public recognition to be given to entities which have a positive impact on society through their trade and service. This award will uplevel the professional profile of entities delivering voluntary hours to VOs. 
    3. The participant service providers will be able to support VOs who may not have the capacity or the human resources to cater for certain needs.

1.2 Participating entities/individuals, and services offered

The ProACT initiative is open to all entities and individuals which have the resources or ability to provide a professional service on a voluntary basis. MCVS would like to support the participation of:

  • Skilled or qualified individuals (not represented by a business)
  • Small businesses and service providers
  • Large companies or corporate entities

MCVS is accepting services including but not limited to the ones listed below: 

  • Marketing
  • Accounting
  • Manual Work
  • IT
  • Electrical Works
  • Graphic Design

If you did not find the service you are looking for, please contact us on volunteer@maltacvs.org.

1.3 Project implementation for participating corporate entities and professionals

1. Participating corporate entities and qualified individuals are to submit an application here with their details including the following:

  • Contact details
  • Description of service/s being offered
  • Number of hours offered  
  • Any additional information

2. The participating entities in the ProACT initiative are required to submit additional documentation to verify their qualifications, skills and work history as described below.

  • Skilled or qualified individuals – Submission of CV
  • Small businesses or service providers – Submission of company profile
  • Large companies or corporate entities – Submission of company profile

3. Upon verification and approval of the application by MCVS evaluators, an MCVS officer will contact the service provider to confirm their services.

4. Once the service has been confirmed, MCVS will include the services offered by the participating Service Providers into the ProACT initiative. These hours will be allocated to one or more VO according to the extent of the needs of the participating VOs.

5. MCVS will match the participating entities to the VO/s requiring the same services being offered. 

6. A meeting will be set between the Service Providers, VO/s and MCVS to ensure the service bridging is successful and accurate. 

7. A service agreement will be signed by all parties, indicating the hours and services committed to the VOs.

8. MCVS will keep track of the voluntary hours which have been used to ensure the fair management of the initiative. Once the committed voluntary hours have been exhausted, or the validity of the contract period has expired, MCVS will alert the Service Providers who may choose to recommit a number of hours to the ProACT initiative.

For any queries or assistance, please contact the volunteer support team on 22481164 or volunteer@maltacvs.org.